How long will it take to ship my order?
Once your payment is accepted our team processes all within 24 business hours and items are shipped within 3-5 business days.
When will I receive tracking information?
Once you place your order in our store we will process it in 1-3 working days and once it's fulfilled you will receive a notification in your e-mail with your tracking number where you will be able to follow your order
If you do not receive your tracking number within 7 business days, please get in touch with us!
Our shipping rates are always free and we deliver with standard shipping method.
Shipping times might vary from one country to another.
EUROPE : 8-12 working days
USA/CANADA : 10-15 working days
AUS/NZ : 8-12 working days
WORLDWIDE: 18-20 working days
Please bear in mind that in some countries customs are the cause of an additional delay in delivery which we have no control and we cannot prevent how many days some items will stay in customs inspection.
Please kindly note that due to high volume of orders in peak times such as Christmas Holidays, Black Friday or St Valentines shipping times might be delayed.
Exceeding any delivery term will never entitle you to compensation. We're not responsible for delays by the Post Service.
In order to offer free shipping worldwide and to ease custom retentions if you have more than one item from different products, its very likely you will receive them separately. Each item will have its own shipping code and tracking number.